Privacy Policy
Introduction
This Privacy Policy explains how Sway (“we,” “us,” “our”) collects, uses, and discloses personal information when you visit, use our services, or make a purchase from swayvitamins.com (the "Site") or otherwise engage with us (collectively, the "Services"). By using the Services, you agree to the collection and use of information in accordance with this policy. If you disagree, please discontinue use of our Services.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or regulatory guidance. We will post the revised Privacy Policy on this page and update the "Last updated" date. Where legally required, we may provide further notification or obtain consent as necessary.
How We Collect and Use Your Personal Information
To deliver our Services, we collect personal information about you from various sources. Information collected and used depends on your interactions with us.
What Personal Information We Collect
The following categories describe the types of personal information we collect and use:
Information Provided Directly by You
Contact Details: Such as name, address, phone number, and email.
Order Information: Includes name, billing and shipping address, payment confirmation, email, and phone number.
Account Details: Such as username, password, and security questions.
Shopping Information: Information on items you view, place in your cart, or add to a wishlist.
Customer Support Information: Details you provide in communications with us, such as questions or support requests.
Information Collected Automatically
Usage Data: Information on how you interact with our Site, such as device and browser details, IP address, network connection, and other related activity.
Information from Third Parties
Partners and Service Providers: Information collected by third-party providers, such as Shopify and payment processors, for processing transactions, managing customer support, analytics, and advertising.
How We Use Your Personal Information
We use your personal information for purposes related to our Services, including:
Service Delivery: To manage orders, facilitate transactions, maintain your account, and respond to requests.
Marketing and Advertising: To send marketing materials, promote products, and show you advertisements based on your preferences.
Security and Fraud Prevention: To detect, investigate, and prevent fraudulent, illegal, or malicious activities.
Communication: To provide customer support and respond to inquiries.
Legal Compliance: To comply with laws, enforce agreements, and protect our rights and the rights of others.
How We Disclose Personal Information
In certain circumstances, we disclose your personal information as follows:
Vendors and Service Providers: To providers who perform tasks on our behalf (e.g., IT support, payment processing, and data analytics).
Business Partners: Including Shopify for core operations and personalized advertising services.
Affiliates: For internal business management within our corporate group.
Legal Compliance and Protection: To comply with legal obligations, enforce our policies, and safeguard our rights and safety.
Business Transactions: If we undergo a merger, acquisition, or sale, personal information may be transferred as part of the transaction.
Cookies and Other Tracking Technologies
Cookies enhance your experience on our Site and assist with our marketing efforts. By default, most browsers accept cookies. You may choose to block or delete cookies, but doing so may affect the functionality and performance of our Services.
Your Rights and Choices
Depending on your jurisdiction, you may have certain rights regarding your personal information, such as:
Access and Correction: Request access to or correction of your personal information.
Deletion: Request deletion of certain information we hold.
Opt-Out of Marketing: Unsubscribe from promotional communications.
Restriction and Objection: Limit or object to certain processing activities.
Portability: Request transfer of your data to a third party.
Withdraw Consent: Where processing is based on consent, you may withdraw consent.
To exercise your rights, please contact us at usman@swaygummies.com. We may require verification of your identity to respond to requests.
Data Security and Retention
We employ technical, organizational, and physical measures to protect personal information. While we aim to protect your information, no security is foolproof. We retain personal information as long as necessary for the purposes outlined here or as required by law.
International Data Transfers
Your information may be processed in countries other than your residence. We follow applicable legal requirements when transferring personal information internationally, including Standard Contractual Clauses or similar legal safeguards for EU or UK data.
Data Privacy Framework
We comply with relevant international data transfer frameworks to safeguard data moving across borders. We enforce contracts with third-party service providers to uphold our privacy standards, ensuring data protection obligations are met.
User-Generated Content
Our Services may allow users to post product reviews and comments publicly. You are responsible for any information you choose to share in these areas. Please be aware that this content may be accessible to others, and we cannot guarantee privacy protection for publicly shared information.
Third-Party Websites and Links
Our Site may contain links to third-party websites not operated by us. We are not responsible for their privacy practices. We recommend reviewing the privacy policies of any third-party sites you visit.
Children’s Privacy
Our Services are not intended for children under 16. If we learn that we have collected personal information from a child under 16 without parental consent, we will delete it.
Contact Us
For questions about this Privacy Policy or to exercise your data rights, please contact us at:
Email: hello@swayvitamins.com